titan-iac/knowledge/runbooks/kb-authoring.md

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KB authoring: what to write (and what not to)
atlas
kb
runbooks
brad
knowledge/runbooks
scripts/knowledge_render_atlas.py

KB authoring: what to write (and what not to)

The goal

Give Atlas assistants enough grounded, Atlas-specific context to answer “how do I…?” questions without guessing.

What to capture (high value)

  • User workflows: “click here, set X, expected result”
  • Operator workflows: “edit these files, reconcile this kustomization, verify with these commands”
  • Wiring: “this host routes to this service; this service depends on Postgres/Vault/etc”
  • Failure modes: exact error messages + the 25 checks that usually resolve them
  • Permissions: Keycloak groups/roles and what they unlock

What to avoid (low value / fluff)

  • Generic Kubernetes explanations (link to upstream docs instead)
  • Copy-pasting large manifests (prefer file paths + small snippets)
  • Anything that will drift quickly (render it from GitOps instead)
  • Any secret values (reference Secret/Vault locations by name only)

Each runbook should answer:

  • “What is this?”
  • “What do users do?”
  • “What do operators change (where in Git)?”
  • “How do we verify it works?”
  • “What breaks and how to debug it?”