diff --git a/services/comms/atlasbot-deployment.yaml b/services/comms/atlasbot-deployment.yaml
index 7001190..187cd6c 100644
--- a/services/comms/atlasbot-deployment.yaml
+++ b/services/comms/atlasbot-deployment.yaml
@@ -16,7 +16,7 @@ spec:
       labels:
         app: atlasbot
       annotations:
-        checksum/atlasbot-configmap: manual-atlasbot-97
+        checksum/atlasbot-configmap: manual-atlasbot-98
         vault.hashicorp.com/agent-inject: "true"
         vault.hashicorp.com/role: "comms"
         vault.hashicorp.com/agent-inject-secret-turn-secret: "kv/data/atlas/comms/turn-shared-secret"
diff --git a/services/comms/scripts/atlasbot/bot.py b/services/comms/scripts/atlasbot/bot.py
index 6f3581f..7fcc066 100644
--- a/services/comms/scripts/atlasbot/bot.py
+++ b/services/comms/scripts/atlasbot/bot.py
@@ -2948,6 +2948,7 @@ def _open_ended_system() -> str:
         "Do not mention fact IDs or internal labels (e.g., F1/F2) in your response. "
         "When the fact pack includes hottest_cpu/ram/net/io lines, use them to answer hottest/busiest node questions. "
         "When the fact pack includes postgres_hottest_db, use it for questions about the busiest database. "
+        "Do not convert counts into percentages or claim 100% unless a fact explicitly states a percentage. "
         "Do not invent numbers or facts. "
         "End with lines: Confidence, Relevance (0-100), Satisfaction (0-100), HallucinationRisk (low|medium|high)."
     )
@@ -4007,6 +4008,10 @@ def _open_ended_fast(
     selected_pack = _fact_pack_text(selected_lines, selected_meta)
     if _needs_full_fact_pack(prompt) or not selected_lines:
         selected_pack = fact_pack
+    if not subjective and _needs_full_fact_pack(prompt):
+        fallback = _fallback_fact_answer(prompt, fact_pack)
+        if fallback:
+            return _ensure_scores(fallback)
     if state:
         state.total_steps = _open_ended_total_steps("fast")
     return _open_ended_fast_single(