An incident triaged before issue filing existed, or while its repository was
unmapped, is deduped on every later tick and so never reaches the service's
tracker even though the job is still red. soteria and metis sat in exactly
that state: broken, escalated, and permanently unable to file.
The backfill reuses the classification the original diagnosis recorded, so the
existing dedupe applies unchanged - one open issue per job and classification,
refiled only if it is closed while the job still fails. Filing under a guessed
label would miss the open issue and duplicate it, which is what the dedupe
exists to prevent, so an incident with no recorded classification is skipped
rather than guessed at.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
